Operational Rigour
We hold ourselves to the same standards we ask of our clients. Every recommendation is researched, tested, and delivered with precision. We do not present findings we cannot stand behind.
About Us
A specialist consultancy with roots in the industry.
Culinary Systems Global was founded by people who have worked inside the hospitality industry — not just consulted around it. That distinction matters enormously to us, and to our clients.
Our Story
"Too many talented operators were running exceptional restaurants on fragile systems. We built CSG to change that."
CSG was established after watching talented restaurant operators — creative, driven, deeply skilled in their craft — struggle with operational challenges that should have been solvable. The food was exceptional. The culture was strong. But the systems were fragile, and the financials were unclear.
We built Culinary Systems Global to address precisely that gap. Not to replace the energy and creativity of great hospitality — but to give it the structural support it needs to survive and grow.
Today we work with some of London's most respected independent operators and emerging groups around the world — providing the operational intelligence that was once available only to large, well-funded corporate chains.
Founder
"The restaurants that last are the ones that combine genuine hospitality with the operational discipline to protect what they've built. That combination is rare — and entirely possible."
Shane has spent 12 years in hospitality across multiple venues and countries, including four years in the private sector. His background spans hands-on roles through to operational leadership — giving CSG a practical lens on what independent operators need to run sustainably.
His approach is direct and evidence-led: understand the operation first, diagnose second, and recommend only what your team can implement and sustain.
- Former UHNW Private chef
- Experience across multiple venues and countries — including private-sector engagements
- 4 years delivering high-touch hospitality in private settings
- Specialises in operational rigour and sustainable systems for independent operators
- 12 years inside the industry — not consulting around it
What We Stand For
The principles that shape every engagement.
These are not aspirations. They are the standards we hold ourselves to on every engagement, regardless of scale or duration.
Hospitality Understanding
We have worked in the industry. We understand the pressure of a Saturday night service and the anxiety of a P&L review. That lived experience informs everything we recommend.
Complete Discretion
The work we do is commercially sensitive. We operate with absolute confidentiality and do not discuss client engagements — in any form — without express written permission.
Honest Counsel
We will not tell you what you want to hear. We will tell you what we actually find, and what we genuinely believe will make a difference. That candour is often the most valuable thing we offer.
How We Work
Five things to know before we speak.
- 01
We take on only the engagements we know we can deliver.
- 02
We do not apply generic solutions to specific problems.
- 03
We measure our success by your results, not our outputs.
- 04
We work alongside your team — not above them.
- 05
We are as comfortable in a kitchen as in a boardroom.
The Team
Practitioners, not theorists.
Every member of the CSG team has held operational or financial responsibility inside a hospitality business. We bring experience, not just frameworks.
Shane Stephen Stagg
Founder & Principal Consultant
Former UHNW private chef with experience across multiple venues and countries. Four years in the private sector; 12 years spanning kitchens, service, and operational roles. Specialises in operational turnarounds and margin recovery.
- Multi-site operations leadership
- Restaurant P&L and cost analysis
- Stock control systems
- Financial reporting for hospitality
Numan K.
Head of Technology & Systems Design
Technology leader focused on how operators actually work day to day. Designs and governs the digital systems, integrations, and data flows that turn CSG's recommendations into durable tools your team can run without constant vendor dependency.
- Systems architecture and technical discovery
- Workflow design, integrations, and automation
- Reporting pipelines for finance and operations
- Secure implementation and sustainable handover
Titus Shatona
Hospitality Consultant
Long-standing working relationship with Shane Stephen Stagg.
Background in hospitality consulting across restaurants and hotels internationally, specialising in operations, pre-openings, cost control, profitability, and team leadership.
- Pre-opening multi-country experience
- Beverage cost management
- Menu engineering
- Shrinkage management
"We are as comfortable in a kitchen as in a boardroom. That is not a phrase. It is a requirement."
Work With Us
Let's talk about your operation.
Every new engagement starts with an open, confidential conversation. We want to hear about your business — its strengths, its pressures, and what you're hoping to improve.